TLScontact – Visa Application Centre Stockholm i Råsunda — Svetsarvägen 15

Bra service, de tog emot när vi väl var på plats. Dock fick vi ingen information om vart vi skulle vara, adress osv och det visade sig att vi var på fel adress. Därefter fick vi ta taxin till ett adress där vi skulle vara. Men även där var det omöjligt att hitta platsen, inga skyltar osv.

Det finna inget nummer det är stor problem. Jätte konstigt. Man vet inte vad ska göra om bor inte i stockholm och kab inte ringa

Finding the location was the most difficult. Without looking at the reviews from Google I wouldn't have found the place. Apart from that the staff was very respectful and kind. Took their time to explain in detail each step of the visa process. Entrance 15. 2nd floor. That's where u got to go

I am not satisfied with their service. We were three with flexible time but had to wait more then 4 hours and there had no seat for us. They working with Small two rooms one for waiting room. Its tough to believe British embassy working with them.

Their office is basically in a tiny hotel room, it’s clear this company is very incapacitated and needs to employ more people. The appointment itself went well. However, I paid a lot of money for priority service (5 day wait) but have waited well over a week now with no idea about when to book my flight. They’re also very lenient about printing all your documents yourself, none of which were once looked at during my appointment. The whole application process itself and their website interface also needs a lot of work to improve clarity and functionality.